Terms of service

Terms of Service

Welcome to Wernest Professionals. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these terms, please refrain from using our website.

1. Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

You agree not to misuse, interfere with, or disrupt the operation or security of the website.

2. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in packaging, colour, or appearance may occur.

All products are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product at any time without prior notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct any pricing errors and cancel orders placed using incorrect pricing.

4. Orders

By placing an order, you agree that:

  • All information provided during checkout is accurate.
  • Your order is subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order if fraudulent, suspicious, or unauthorized activity is suspected.

An order confirmation email does not constitute final acceptance of your order.

5. Payments

Payments are securely processed through trusted third-party payment gateways.

Wernest Professionals does not store your debit card, credit card, or banking information.

6. Shipping & Delivery

Delivery timelines provided on the website are estimates and may vary depending on location, courier operations, weather conditions, or unforeseen circumstances.

Wernest Professionals shall not be held responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Please refer to our Return & Refund Policy for complete information.

Due to hygiene, customer safety, and product integrity, we do not accept returns on delivered skincare products except in cases involving damaged, defective, or incorrectly delivered items.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product names
  • Images
  • Graphics
  • Videos
  • Product descriptions
  • Website design
  • Text and branding

is the intellectual property of Wernest Professionals and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

Wernest Professionals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Customers are encouraged to perform a patch test before using any skincare product. Individual skin reactions may vary.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Copy or exploit website content without permission.
  • Engage in fraudulent or abusive activities.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, stored, and used.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Wernest Professionals

Email:
citrine.bnw@gmail.com

Phone:
+91 92203 30970

Instagram:
@wernest_professional